Fileworks

Accelerated document preparation and case management for immigration lawyers

Legal Tech | B2B | Web App | MVP

I.OVERVIEW

Fileworks is a lightweight case management solution for immigration lawyers. It has simplified the repetitive process of form filling while enabling lawyers to seamlessly collaborate with their diverse clients.

I delivered the end-to-end case management & form filling experiences, enabling my team to launch an MVP at the request of the company's partner law firm.

Timeframe

8 Sprints (4 Months)

The Team

2 Designers | 8 Developers | 1 Product Manager

Skills

The small business struggle

As a small, brick and mortar practice, the company's partner lawyer office has established it's workflow across a suite of Apps from different providers.

Overtime, what has become painfully obvious is the lack of connections between different Apps, inefficient communication with Clients, and repetitive, error-prone form filling processes.

II. SOLUTION

Streamlined, lightweight case management

Track the any case progresses at your hands easily, and get a comprehensive overview anytime after log-in.

See and manage case tasks in one place

Check what's done and what missing from the glimpse of an eye.

Collaborate in real time

Invite your clients and their representatives to the case for better accuracy and more transparency.

Accurate, error-free auto-filled forms from questionnaires

Cut down repetitive labor and combine any forms into a few questionnaires for your clients.

Impact

-3 Days

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Less case handling time

We saw a massive reduction in amount of days it takes for the lawyer to complete an application from scratch.

-45%

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Less time spent per updates

There's a significant decrease in average time needed to update a document or form in an application.

40%

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More efficient workforce

We observed the HR has allocated less personnel on related tasks over the course of 3 months comparing to last year.

81%