Drill 2.0: CI/CD

Visualizing the CI/CD pipeline management experience for Drill users.

CI/CD | Productivity | Web App

I.OVERVIEW

As part Drill's journey to demystify the software development process, many users called for an more visualized and intuitive representation of the CI/CD pipeline, which serves as an essential component in the modern product workflow. Our team has been tasked to deliver a solution that enables program participants to create & manage pipelines for their own projects as part of the learning experience.

Throughout the project, I oversaw the end-to-end UX design process as the sole designer. I delivered the end-to-end CI/CD pipeline managing experience, as well as an onboarding experience for the existing users to maximize its effectiveness.

Timeframe

5 Sprints (2 1/2 Months)

The Team

1 Designers | 4 Developers | 1 Product Manager | 1 Product Owner

Skills

UI/UX Design | User Research | Journey Mapping | Wireframing | Usability Testing | Design System | Design QA

A virtual production pipeline

One of the primary feedback we received is the lack of visualization for the

As a small, brick and mortar practice, the company's partner lawyer office has established it's workflow across a suite of Apps from different providers.

Overtime, what has become painfully obvious is the lack of connections between different Apps, inefficient communication with Clients, and repetitive, error-prone form filling processes.

II. SOLUTION

Streamlined, lightweight case management

Track the any case progresses at your hands easily, and get a comprehensive overview anytime after log-in.

Streamlined, lightweight case management

Track the any case progresses at your hands easily, and get a comprehensive overview anytime after log-in.

Streamlined, lightweight case management

Track the any case progresses at your hands easily, and get a comprehensive overview anytime after log-in.

See and manage case tasks in one place

Check what's done and what missing from the glimpse of an eye.

Streamlined, lightweight case management

Track the any case progresses at your hands easily, and get a comprehensive overview anytime after log-in.

Collaborate in real time

Invite your clients and their representatives to the case for better accuracy and more transparency.

Streamlined, lightweight case management

Track the any case progresses at your hands easily, and get a comprehensive overview anytime after log-in.

Accurate, error-free auto-filled Forms

Cut down repetitive labor and combine any forms into a few questionnaires for your clients.

Impact

-3 Days

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Less case handling time
We saw a massive reduction in amount of days it takes for the lawyer to complete an application from scratch.

-45%

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Less time spent per updates
There's a significant decrease in average time needed to update a document or form in an application.

40%

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More efficient workforce
We observed the HR has allocated less personnel on related tasks over the course of 3 months comparing to last year.

81%

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User approval rate
Our target users said they would like to continue to use this application in the following year's application.

Full case study available

Want to learn more about this project?
Get in touch and I'd happy to share the behind-the-scene stories :)

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